With an increased amount of people choosing to shop at this time of year, naturally we have an increased traffic flow throughout the centre and the carparks. It’s important to note that sometimes the traffic is from a large visitation to our carparks, however sometimes the traffic is on the surrounding streets and in traffic light phasing; something we have limited control over.

If you want to make things easier then we recommend the best time to visit is right when we open (see our opening hours here) and in the two hours before we close.

We find our quietest days are on Monday and Tuesdays in the morning or on our late nights, and our busiest times are the weekends.

We have also extended some of our hours for your convenience. See these HERE.

We have a variety of carparks, which are accessible to different areas of the centre, but we’ve outlined the key areas you might wish to visit at this time of year.

• If you’re looking for Woolworths, then we recommend parking in our P1 Carpark, off Great North Road.
• If you’re looking to eat at our food court, then we recommend parking in our P2 upper or lower car parks off Totara Avenue and for The Brickworks, in our P1 carpark off Great North Road or our P2 lower carpark under Reading Cinemas which is off Totara Avenue.
• If you’re looking for Farmers, we recommend parking in our P2 upper carpark off Totara Avenue.
• If you’re looking for Whitcoulls, we recommend parking in our P2 lower or upper carpark off Totara Avenue.
• If you’re looking to hire a wheelchair or for help and assistance, the park closest to our customer service/management office is our P1 Carpark, off Great North Road.
• If you’re looking for Santa, our closest carpark to his hangout spot is P3 upper carpark off Totara Avenue
• And any of our carparks for our gift wrapping stations as they are throughout the centre from Thursday 11 December.

You can view our centre map HERE for directions.

Santa is here from the 5th December – you can book your visit HERE.

Gift wrapping for charity will be available for a gold coin donation, find out more HERE.

Grab a Bite While You Shop

After ticking off your Christmas shopping list, take a break and enjoy a delicious meal or treat at one of our 12 fantastic food outlets. Whether you’re after a quick coffee, a sweet snack, or a full meal, we’ve got something for everyone:

• Cafés for a cozy pause: The Coffee Club, Espresso Cafe, Jamie’s Cafe, Starbucks, Dunkin Donuts & Muffin Break are perfect for a barista-made coffee and a fresh muffin, donut or pastry. They also have some great lunch options available.
• Food Court flavours from around the world:
  • Seoulmate – Korean fried chicken goodness
  • Shamiana – Fragrant curries and Indian favourites
  • Tank – fresh smoothies and healthy wraps and bowls
  • Mezze Bazaar – Mediterranean wraps and kebabs
  • McDonald’s – Classic comfort food
  • Buns and Rolls – Vietnamese specialties
  • Hungry Wok – smorgasbord of Chinese flavours
  • O & Bowl – Japanese bowls
  • Matsu Sushi – fresh and tasty rolls
  • Better Burger –  handcrafted burgers with fresh ingredients
  • Upper Crust – for your pie fix
• The Brickworks dining lane:
  • Bodrum Kitchen – authentic Turkish & Greek cuisine
  • Cleaver & Co – juicy burger, mouthwatering steaks, fall-off-the-bone ribs
  • Kage – fresh flavours incorporated with the spirit of street food cuisine
  • Goode Brothers – kiwi twist on traditional Italian meals
  • Hansan – traditional Vietnamese flavours and recipes
  • Taco Bell – Mexican-inspired fare

With so many choices, you’ll find the perfect spot to refuel and keep the festive energy going!

We’re also here to help every day until Christmas – please feel free to call our customer service team on 09 826 2333, otherwise, feel free to chat to us HERE on our Facebook page.

Please remember to be patient and kind to everyone you meet! Our lovely retail staff and centre teams will do their best to look after you.

At Christmas, it shouldn’t be about stress and worry. Christmas is about sharing with and giving your time to family, fur family, friends and loved ones, and however we can, or however you do it, we’re here for every kind of Christmas.